Frequently asked questions
Common questions asked and answered by us
Maybe here you can find the answers to your enquiries.
We have prepared from our own experience some questions and answer that will make you spare your time before you get in contact with us.
Our company exports to almost all South American countries through distributors or directly. At each point of sale find technical staff to advise.
Yes, we can adjust the position of the electrical panel, voltage, product feeding direction in the machine, and we can also visit your production plant to make sure that the machine meet fully with your expectations.
Before thinking about selling, we make sure that we can give an excellent technical support. We can not sell our machines where we can not asure that point.
Yes. We will studied the solution to your request even when we are not provider of the total packaging end line.
No, regrettably we can not help you in this point. Our technicians have been trained and are skilled to provide technical assistance to all the machines that we manufacture but may not know the details of other machines to be able to guarantee service.
Our machines are built in little series to watch every detail. In most of cases we can provide you the machine immediately, sometimes we are at the beginning of a serie´s production and it is necessary to wait. In any case, the delivery time is reasonably short.